Objective

Interactions with other people is a fact of life. An awareness of the basics of interaction is crucial to getting your message across, influencing people and collating data to make better-informed decisions. Each unit has a different focus area:

Think About:

“Human beings are social creatures. We are social not just in the trivial sense that we like company, and not just in the obvious sense that we each depend on others. We are social in a more elemental way: simply to exist as a normal human being requires interaction with other people” – Atul Gawande

“We’re losing social skills, the human interaction skills, how to read a person’s mood, to read their body language, how to be patient until the moment is right to make or press a point. Too much exclusive use of electronic information dehumanizes what is a very, very important part of community life and living together” – Vincent Nichols

“All human interactions are opportunities either to learn or to teach” – M. Scott Peck

“Constantly talking isn’t necessarily communicating” – Charlie Kaufman