Objective

Crime Scene Investigation (CSI) illuminates the key interrogatives and process that should be invoked when encountering a conflict problem. Move from the descriptive – the 'what,' the 'who,' the 'where' and the 'when' to the analytical - the 'how' and the 'why.' Too many students do not clearly identify the conflict problem, they often first ask who was involved before determining what the conflict problem actually is.They then fail to separate the temporal, proximity and stakeholder dynamics. Finally, they fail to grasp that without asking the descriptive interrogatives and the 'how' they will be unable to answer the 'why.'

This is a simplistic approach but can be used as a very effective foundation for deeper levels of analysis.

Think About:

“If I had only one hour to save the world, I would spend fifty-five minutes defining the problem, and only five minutes finding the solution” – Albert Einstein

“There are no big problems, there are just a lot of little problems” – Henry Ford

“It’s not that I’m so smart, it’s just that I stay with problems longer” – Albert Einstein

“A good life is not a life without problems. A good life is a life with good problems” – Mark Manson

“Running away from any problem only increases the distance from the solution” –  Anonymous